bajo-costo.com
The purpose of these General Conditions (hereinafter, “General Conditions” or “GC”) is to establish the rights and obligations of the parties between Company registered in the State of New York, with its registered office located at 31 E 127th St, 2C, New York, New York 10035, United States, (hereinafter, the “Company” or “We”) and any person who has chosen to subscribe to the service (hereinafter, the “Subscriber” or, collectively, the “Subscribers”).
These General Terms and Conditions are intended to define the contractual relationship between the Company and the Subscriber.
Any subscription contracted with the Company implies the express, prior, total and complete acceptance by the Subscriber of these General Conditions, as well as the Personal Data Protection Policy.
The Terms and Conditions, as well as all contractual information mentioned on the Site, are written in Spanish. Online acceptance of these Terms and Conditions is formalized by checking a mandatory box during the subscription process described in Article 4 of the Terms and Conditions.
You can contact customer service at the following address:
- Email: contact@thevrdgroup.com
- (Monday to Friday from 9:00 to 18:00, Spanish time)
- Presentation
We offer our Subscribers, through our website bajo-costo-com (hereinafter “the Site”), access to a platform that refers to offers for the sale of products, and, in particular:
Exclusive discounts on a selection of products;
The acquisition of credits to purchase the products listed on the Site.
(hereinafter “the Service”).
- Site Access
The Subscriber is solely responsible for the technological means necessary to access the Site and, in particular, must have Internet access and an email address.
The Subscriber is responsible for telecommunications and internet access costs for using the Site.
Access to the Site is possible 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the control of the Company and subject to breakdowns and maintenance operations necessary for the proper functioning of the Site.
The Company shall not be held responsible for the Subscriber's inability to connect to the Internet or the Website, or to access their Subscriber account on the Website.
The Website is hosted at Anyfes Digital Almogàvers, 29-31, Les Roquetes, Sant Père de Ribes 08812 Barcelona, Spain.
The Website is published by the Company and its publishing director is Mr. TURNER.
- Service Subscription
- Eligibility requirements
By subscribing to the “Subscription” and each time it is renewed, as well as throughout its duration, the Subscriber declares that they meet the following eligibility conditions:
- Being a natural person;
- Not contracting a professional activity and not acquiring the Products listed by the Service within the framework of said activity;
- Be of legal age and capable of establishing a contractual relationship on one's own within the meaning of Spanish law;
- Residing in mainland Spain or providing a delivery address in mainland Spain, specifying that we/our associated merchants cannot guarantee the delivery of Products abroad;
- Not having already subscribed through a Welcome Offer and having cancelled it before the Subscription takes effect.
These conditions determine the commitment of the Company, which reserves the right to verify the truthfulness of the Subscriber's statements by checking the personal and banking data provided by the Subscriber at the time of subscription.
The Company has the right to request any additional proof from the Subscriber and to unilaterally terminate the Subscription in case of inaccuracy in the Subscriber's statements or if the Subscriber does not provide the requested proof within eight (8) days of the request.
- Ways to subscribe to the Service
It is possible to subscribe to the Subscription Service:
- By accessing the Site directly, or
- Through the subscription form that offers a welcome deal reserved for new subscribers, after being redirected to this form through an advertising campaign.
To subscribe to the Service, the Subscriber must complete all fields of the form provided for this purpose. The Company is not responsible if incorrect information is provided.
The Subscriber guarantees that all information provided in the form is accurate, up-to-date, truthful, and not misleading. The Subscriber agrees to inform the Company (at the address mentioned in the preamble to these Terms and Conditions) of any changes to their information, particularly bank and/or postal details.
The Subscriber is informed and accepts that the information entered to create or update their Account serves as proof of their identity. The information entered is binding from the moment of its validation, and the Company reserves the right to verify the accuracy of the data provided.
Once the Subscriber has subscribed to the Subscription, and after the first payment of the Service price in accordance with article 5 of this document, the Subscriber will receive a subscription confirmation email, which will include the details of their order, the conditions and procedures for exercising their right of withdrawal.
- Purpose of the Service
- Access to the catalog of listed and ordered products.
In return for their Subscription, Subscribers have free access to order from the entire catalog of Products listed on the Site and benefit from any applicable discounts. Shipping costs are free for all Subscribers.
Access to the Product catalog is UNLIMITED, and the Subscriber can place as many orders as they wish during the entire duration of their subscription.
Shipping costs are displayed at the time of cart validation for non-Subscribers.
Each month, the Subscriber is invited to consult the catalog of Products offered for purchase in their Member area of the Site.
NOTE: THE SUBSCRIPTION FEE IS BILLED TO THE SUBSCRIBER EACH MONTH (OR EVERY 3 MONTHS), REGARDLESS OF WHETHER OR NOT THEY HAVE TAKEN ADVANTAGE OF THE SERVICE BY PLACING ONE OR MORE ORDERS.
The products offered may vary from month to month.
Product photographs displayed on the Site are not contractual.
- Use of subscription credits
In addition to access to the catalog of listed Products, each Subscriber receives a number of “Subscription Credits” equivalent to the sum in euros (EUR) owed by him on that monthly and/or quarterly due date, rounded up to the nearest whole number.
The customer's account reflects the balance of the Subscription Credits.
Subscription Credits can be used to pay for Products purchased from the catalog listed on the Site, at a rate of one credit per euro (1 credit = 1 EUR).
NOTE: EACH CREDIT EXPIRES 60 DAYS AFTER ITS DATE OF PURCHASE, REGARDLESS OF WHETHER THE SUBSCRIBER HAS USED IT TO PLACE ORDERS OR NOT.
- Welcome offers and trial access
The Company regularly offers "Welcome Offers" as part of its commercial policy.
These offers, reserved for new Subscribers, allow them to subscribe to the Service benefiting from a 72-hour “Trial Access” to the Site for the price of one euro (1 EUR).
Without prejudice to the specific provisions of this article, subscription to the Service within the framework of a Welcome Offer is carried out under the same conditions and forms as provided for in article 3.
Payment of the Discovery Access price does not entitle you to a Subscription Credit.
At the end of this 72-hour period, if the Subscriber has not unsubscribed, they will have to pay the first subscription fee of 29.90 euros (or 75 euros per quarter) and the Subscription will automatically come into effect and continue according to the terms and conditions set out in Article 5 of the CG.
To benefit from the Welcome Offer, the new Subscriber must subscribe and pay the amount of 1 euro.
- Service Features
- Duration and termination
The subscription becomes effective:
- The day of Subscription to the Service, in the case of subscription in the usual way defined in article 3 b);
- 72 hours after the date of subscription to the Welcome Offer, when the Subscription is made through this offer as provided for in Article 4 c).
The Service Subscription is a monthly or quarterly subscription (depending on the choice made by the Subscriber at the time of subscription), with no commitment period, and with tacit renewal.
This means that the Subscription will be renewed and the Subscriber will be charged every month (or every three months) on each anniversary of the Subscription's effective date.
For example, if the Subscription was purchased on July 1, it will take effect at the end of the 72-hour period, i.e., on July 4, and the Subscriber will be charged their first monthly payment on July 4.
The Subscriber may notify termination at any time by email without prior notice and without stating any reason.
The termination must be notified by the Subscriber:
- either by filling out the termination form
- or by sending an email to bajo-costo-com Customer Service at the following email address: contact@thevrdgroup.com.
Termination takes effect at the end of the current subscription period (monthly or quarterly depending on the offer chosen by the customer) or the Trial Access period under a Welcome Offer, so that a Subscriber who terminates their Contract and who has paid for the current period will be entitled to use the Site and the application for the remainder of the current period.
At the end of the current period, the Subscriber will no longer have access to the Service and the Company will stop charging him.
The Company also reserves the right to terminate the Service at any time in the event of a breach by the Subscriber of these General Conditions, or invalidity of the means of payment provided by the Subscriber.
The company also reserves the right to discontinue the Service. The Subscriber will be notified of the termination of the Service by any appropriate means.
- Price and payment
The subscription price for the Service is 29.90 euros per month, including taxes, or 75 euros per quarter, depending on the subscription formula chosen by the Subscriber at the time of subscription.
Each month (or each quarter), the Subscriber will be able to find the invoice for the period within their Member area on the Site.
The Subscriber authorizes the Company to automatically deduct the amount of their Subscription using the bank details they have provided.
Subscription payments are made exclusively by bank card. €29.90 will be charged to your bank card each month (or €75 per quarter) until you wish to cancel the Subscription under the conditions set out in Article 5(a) of the Terms and Conditions.
In the event of non-payment, and/or in the event of fraud or attempted fraud by the Subscriber of which the Company is aware, the Company reserves the right to terminate the subscription and access to the corresponding Service.
- Right to terminate the Subscription
In accordance with Article 68 of Royal Legislative Decree 1/2007 on the rights of users and consumers, the Subscriber has a legal withdrawal period of 14 calendar days from the date of subscription to the Site.
Upon withdrawal, the Subscriber automatically cancels their subscription and receives a full refund of the subscription fees already paid.
This refund will be made no later than 14 days from the date the Company received the withdrawal request.
Following the withdrawal request, an email will be sent to the Subscriber, indicating that their request has been taken into account.
The subscriber may exercise their legal right of withdrawal by using the form available on the website under the heading “Withdrawal” or by copying the form below onto plain paper:
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I hereby inform you of my withdrawal from the contract for the provision of the following services
Subscription date:
Last name and first name:
Email address used:
Date & Signature (in case of notification of this form on paper):
Exercising the right of withdrawal will result in the termination of the contract.”
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This withdrawal form must be sent:
- By mail to VICTOIRE RETAIL DEVELOPMENT INC 31 E 127th St, 2C, New York, New York 10035, United States, or
- by email to contact@thevrdgroup.com.
- Product orders and deliveries
Once the Subscriber has validated their order, a summary of it will be sent by email to the email address they provided during registration.
Product deliveries are made to the delivery address indicated by the Subscriber upon subscribing.
Deliveries are made by mail, within a maximum of 7 days from the Subscriber's order validation.
If the Subscriber does not receive the requested Product within this period, they may contact the Company by email: contact@thevrdgroup.com.
The Company will take all appropriate steps to search for the lost Product and, once the loss has been confirmed, will resend the Product to the Subscriber as soon as possible or offer a full refund.
If delivery is not made within 30 days of the Subscriber being notified of the delivery delay, the Subscriber may also request, by email, the cancellation and/or full refund of the order.
- Personal and banking information
The Company respects the right to privacy. When a Subscriber registers on the Site, the Company collects personal data (email address, surname, first name, telephone number, etc.) in order to manage the Subscriber's order and business relations with the Company.
The conditions for the processing of personal data by the Company are set out in the Personal Data Protection Policy of the Site.
In accordance with the provisions of the General Data Protection Regulation (GDPR) and EU Regulation 2016/679, applicable since May 25, 2018, the Subscriber has the right to obtain, erase, object to, access, rectify, and delete any personal data concerning them obtained by the Company when using the Service. Any Subscriber may exercise this right by sending an email to contact@thevrdgroup.com.
If a Subscriber ultimately decides not to complete their subscription, the Company will only collect their email address. This email address may be used by the Company to contact the Subscriber who did not complete their order. All other information is only retained for Subscribers who actually complete their subscription to the Service.
The Company is particularly sensitive to the security of its website and the information its Subscribers may entrust to it. Monthly payments are processed through secure payment service providers. These service providers are the only ones with access to Subscribers' banking information.
- Applicable law and jurisdiction
These General Terms and Conditions are governed by Spanish law.
In the event of a dispute relating to the interpretation, validity and/or execution of these General Conditions, the Subscriber may submit the matter to one of the following courts, at their discretion.
- one of the territorially competent courts under the Civil Procedure Act, or
- the jurisdiction of the place where he resided at the time of the conclusion of the contract or when the damaging event occurred.
If all or part of a clause of this agreement is deemed unlawful, unwritten, void or unenforceable, such clause shall be abandoned, in whole or in part, without affecting the validity of the other clauses, the remainder of this agreement remaining in full force and effect.
- General provisions
Current regulations require that certain information or communications be transmitted in writing. By using this Site, the Subscriber agrees that such communications will primarily be electronic.
For contractual purposes, the Subscriber accepts this electronic means of communication and acknowledges that all contracts, notices, information and other communications that the Site will provide to him by electronic means comply with the legal requirement that such communications be made in writing.
The Company reserves the right to update these Terms and Conditions at any time and for any reason.
If the subscriber does not accept the new Terms and Conditions, they may terminate the subscription at any time.
- Claims and mediation
For all disputes between the Company and the Subscriber, the latter is encouraged to attempt to resolve them amicably before initiating legal action, bearing in mind that this attempt does not interrupt the time limits for taking action under warranty, by contacting the Company's customer service department as soon as possible in the following ways:
- by sending an email to the following address: contact@thevrdgroup.com, or
- using the online form accessible here.
In the absence of an amicable agreement, the Subscriber may resort to conventional mediation or any other alternative method of dispute resolution.
In particular, the Subscriber may refer to the European Commission's online dispute resolution platform free of charge, in accordance with Articles L.612-1 et seq. of the Consumer Code.
This platform is accessible here.
This mediation platform allows consumers to submit an online mediation request accompanied by supporting documents.